SMS Terms & Conditions

2. Types of SMS Communications

We may send informational communications via text messages sent by us or any of our SMS service providers, such as for customer service, account-related updates, multi-factor authentication, transaction updates, surveys, or other operational purposes. For example, such text messages may include, but are not limited to:

Multi-Factor Auth: Your SoldSafe sign in code is xxxxxx – Do not share this code with anyone, SoldSafe will never ask for this code.
Purchase: Transaction created, Payment received, etc.
Meetup Scheduling: Buyer proposed time/place, Counter-proposal, Pickup confirmed, etc.
Exchange: Handoff code, Exchange confirmed via code – funds released, etc.
Payout: Payout on its way, We’re holding your money, etc.
When things go wrong: Transaction cancelled – reason, Refund complete, Refund failed, etc.

3. Message Frequency

Message frequency may vary depending on the type of communication.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from SoldSafe in the following ways:

privacy@soldsafe.com or 855-306-5606

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at: privacy@soldsafe.com or 855-306-5606

8. Standard Messaging Disclosures

Message and data rates may apply.You can opt out at any time by texting "STOP."For assistance, text "HELP" or visit our Privacy Policy.Message frequency may vary.

2. Types of SMS Communications

We may send informational communications via text messages sent by us or any of our SMS service providers, such as for customer service, account-related updates, multi-factor authentication, transaction updates, surveys, or other operational purposes. For example, such text messages may include, but are not limited to:

Multi-Factor Auth: Your SoldSafe sign in code is xxxxxx – Do not share this code with anyone, SoldSafe will never ask for this code.
Purchase: Transaction created, Payment received, etc.
Meetup Scheduling: Buyer proposed time/place, Counter-proposal, Pickup confirmed, etc.
Exchange: Handoff code, Exchange confirmed via code – funds released, etc.
Payout: Payout on its way, We’re holding your money, etc.
When things go wrong: Transaction cancelled – reason, Refund complete, Refund failed, etc.

3. Message Frequency

Message frequency may vary depending on the type of communication.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from SoldSafe in the following ways:

privacy@soldsafe.com or 855-306-5606

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at: privacy@soldsafe.com or 855-306-5606

8. Standard Messaging Disclosures

Message and data rates may apply.You can opt out at any time by texting "STOP."For assistance, text "HELP" or visit our Privacy Policy.Message frequency may vary.

2. Types of SMS Communications

We may send informational communications via text messages sent by us or any of our SMS service providers, such as for customer service, account-related updates, multi-factor authentication, transaction updates, surveys, or other operational purposes. For example, such text messages may include, but are not limited to:

Multi-Factor Auth: Your SoldSafe sign in code is xxxxxx – Do not share this code with anyone, SoldSafe will never ask for this code.
Purchase: Transaction created, Payment received, etc.
Meetup Scheduling: Buyer proposed time/place, Counter-proposal, Pickup confirmed, etc.
Exchange: Handoff code, Exchange confirmed via code – funds released, etc.
Payout: Payout on its way, We’re holding your money, etc.
When things go wrong: Transaction cancelled – reason, Refund complete, Refund failed, etc.

3. Message Frequency

Message frequency may vary depending on the type of communication.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from SoldSafe in the following ways:

privacy@soldsafe.com or 855-306-5606

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at: privacy@soldsafe.com or 855-306-5606

8. Standard Messaging Disclosures

Message and data rates may apply.You can opt out at any time by texting "STOP."For assistance, text "HELP" or visit our Privacy Policy.Message frequency may vary.